CUSTOMER CENTRICITY

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 Customer Centricity is not really about being Nice to the Customers. 

It is not a Philosophy. 

It is not something that can be fostered through a company 

Hand Book or Mission Statement. Customer Centricity is a Strategy 

to fundamentally align our Products & Services with

 the Wants & Needs of our Valued Customers.

The Strategy has a specific Aim 

"Reasonable Profits on Win-Win Situation"